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Вопросы-Ответы. Утилиты для ноутбука msi


Центр поддержки | MSI Россия

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MSI Россия

Ключевые слова

КатегорияAll Somethings Ноутбуки Mobile Workstation Планшеты Моноблоки AIO PC Материнские платы Графические карты Десктопы Мультимедиа Баребоны Мониторы VR Backpack PC Vortex Series Vortex

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-- Select -- AudioSpeakerMicrophoneHeadphoneS/PDIFStorageHDDSSDOptical Disc DriveCameraPowerBatteryAC AdapterGameFPSPing SpikeVisual ArtifectVideo/DisplayIntel GraphicsNVIDIA GraphicsAMD GraphicsSwitchable GraphicsExternal MonitorMonitorConnectivityEthernet LANWireless LANBluetoothGPS3GSystem InstabilityI/O PortHDMImDPVGA (D-Sub)USB 2.0USB 3.0USB 3.1USB Type CSuper PortCard ReaderKeyboardTouchpadUSB OTGTouch PanelOperating SystemWindows 10Windows 10 UpgradeWindows 8.1Windows 8Windows 7Windows UpdateMechanicalGuideHow ToNotebook Accessoryi-KeyGaming MouseOverheatFanHardwareG SensorCPUChipsetMemorySoftwarePre-Installed APBattery CalibrationBoot ConfigureBurnRecoveryDragon Gaming CenterHelp DeskKasperskyKLM (Keyboard LED Manager)MSI Remind ManagerMSI Social Media CollectionA-Volume NahimicNortonOne Touch InstallSound Blaster Cinema (SBC/SBC2)SCMS-BarShortcut ManagerSilent OptionSizing OptionsShiftSteelSeries Engine 2 (SSE 2)SteelSeries Engine 3 (SSE 3)Super ChargerTrue ColorXSplit GamecasterPre-Installed SystemSystem RecoveryFirmwareBIOSEC FirmwareVBIOS

Battery Calibration tool always shows [????/??/??] on status info (See attached picture). MSI recommends users to update Battery Calibration tool to v1.0.1405.0701 or later version. The date of last calibration will be shown correctly with new battery tool. It will extend the life cycle of... How to resolve the network connection speed problem? If you have the latest AMD generic driver from AMD official site, it includes a Quick Stream program which affects the network connection speed. Please manually uninstall Quick Stream program or unins... I would like to upgrade my notebook. What kind of interfaces of storage devices, such as Hard Disk, Solid State Drive and Optical Drive, are in my notebook? For adding SSD, what's the suggest Stripe Size for the RAID volume? Please find the interface of storage device for all models in the attached file.... When I update the BIOS from the version E16GCIMS.611 or earlier version to the latest version by BIOS setup utility, the error message appears: “ROM Image update denied. EFI_SERCURITY_VIOLATION! ROM Image Version is invalid.” Earlier BIOS version can’t flash by BIOS setup utility. Please download and extract attached zip file, and follow the instruction in it to flash BIOS under “UEFI Shell mode”.... When I update the BIOS from the version E1757IMS.611 or earlier version to the latest version by BIOS setup utility, the error message appears: “ROM Image update denied. EFI_SERCURITY_VIOLATION! ROM Image Version is invalid.” Earlier BIOS version can’t flash by BIOS setup utility. Please download and extract attched zip file, and follow the instruction in it to flash BIOS under “UEFI Shell mode”.... I played some games which supported Direct3D 9 under Windows 8.1, but only got a blank screen. For example: Diablo III. Please download the hotfix KB2958266 from Microsoft official webpage, or run Windows Update to download and patch it to resolve this problem.... What kind of headphone connector is used on MSI notebook? MSI notebook adopts the standard 3 pin headphone connector, because the audio port connectors have independent headphone and microphone connectors design. To use a 4 pin plug headset (with mic), pl... How to improve the performance and stability of Intel wireless card's network connection and when playing games? Please update the Intel WLAN driver to the version 17.0.1.5 or later ones from MSI official website or try to disable packet burst control(WMM mode) for the Intel wireless card. To disable the WMM ... When running 3DMark 11 extreme mode on DC power only, NVIDIA VGA driver stop responding and pop-up an error message on screen. "Display driver stopped responding and has recovered". Please update EC firmware to 5.07 or later version.... Why the sytem frequently crashs or gets BSoD on Windows 7? Please update the BIOS to the latest version as the model has begun to support Windows 7 since BIOS version E16GFIMS.513/E1759IMS.513. The latest BIOS is available on product download page....

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MSI Россия

Ключевые слова

КатегорияAll Somethings Ноутбуки Mobile Workstation Планшеты Моноблоки AIO PC Материнские платы Графические карты Десктопы Мультимедиа Баребоны Мониторы VR Backpack PC Vortex Series Vortex

ТипAll

Tags:

-- Select -- AudioSpeakerMicrophoneHeadphoneS/PDIFStorageHDDSSDOptical Disc DriveCameraPowerBatteryAC AdapterGameFPSPing SpikeVisual ArtifectVideo/DisplayIntel GraphicsNVIDIA GraphicsAMD GraphicsSwitchable GraphicsExternal MonitorMonitorConnectivityEthernet LANWireless LANBluetoothGPS3GSystem InstabilityI/O PortHDMImDPVGA (D-Sub)USB 2.0USB 3.0USB 3.1USB Type CSuper PortCard ReaderKeyboardTouchpadUSB OTGTouch PanelOperating SystemWindows 10Windows 10 UpgradeWindows 8.1Windows 8Windows 7Windows UpdateMechanicalGuideHow ToNotebook Accessoryi-KeyGaming MouseOverheatFanHardwareG SensorCPUChipsetMemorySoftwarePre-Installed APBattery CalibrationBoot ConfigureBurnRecoveryDragon Gaming CenterHelp DeskKasperskyKLM (Keyboard LED Manager)MSI Remind ManagerMSI Social Media CollectionA-Volume NahimicNortonOne Touch InstallSound Blaster Cinema (SBC/SBC2)SCMS-BarShortcut ManagerSilent OptionSizing OptionsShiftSteelSeries Engine 2 (SSE 2)SteelSeries Engine 3 (SSE 3)Super ChargerTrue ColorXSplit GamecasterPre-Installed SystemSystem RecoveryFirmwareBIOSEC FirmwareVBIOS

FAQ List

Notebook - Инструкция по обновлению прошивки EC Firmware для ноубуков MSI. Важно! Пожалуйста, обновляйте ЕС только при необходимости, для исправления ошибок. Неправильная перепрошивка EC Firmware приведет к некорректной работе ноутбука. Пожалуйста, прочитайте это руководство... Notebook - Как узнать версию BIOS и EC Firmware установленную на ноутбуке MSI. Узнать версию BIOS и EC Firmware Вам поможет фирменное приложение MSI Help Desk или BIOS Setup Utility. Примечание: MSI Help Desk только для ноутбуков. Вариант 1. MSI Help Desk. 1. Откройте MSI Help D... Notebook - Как поменять местами клавиши [Win] и [Fn] на ноутбуке MSI? 1) Обновите Bios и прошивку EC Firmware до последней версии для Вашей модели ноутбука. 2) Войдите в Bios нажав [Del] при загрузке Вашего ноутбука. 3) Перейдите на вкладку Advanced и выберете пункт [Fn... Notebook - Не включается web-камера на ноутбуке MSI По умолчанию на ноутбуках MSI модуль web-камеры выключен. Включить его можно комбинацией клавиш Fn+F6.. . v_v ... Notebook - Инструкция по обновлению BIOS на ноутбуках MSI. 1. Необходимо узнать модель ноутбука, указано на стикере с серийным номером ноутбука, который расположен под батареей или на обратной стороне корпуса. 2. Загрузить BIOS с официального сайта htt... Notebook - Система зависает на логотипе MSI и после перезагружается во время процесса загрузки. Вариант 1. Через меню восстановления 1. Нажмите кнопку включения на вашем устройстве. 2. Нажмите [F3] когда увидите логотип MSI, чтобы попасть в меню восстановления Windows. 3. Выберите раскладку кл...

[Windows 10] What should I do if the Num Lock switch on my GT80 stops working? Please refer to the PDF file for troubleshooting.... [Windows 10] What should I do if some application can’t work properly after upgrading to Windows 10? Please refer to the attachment file to solve application related problem.... [Windows 10] What should I do if Sound Blaster Cinema (SBC) stops working after upgrading to Windows 10? Please refer to the PDF file for troubleshooting.... [Windows 10] What should I do if there is a warning message [Windows needs more space] showing up during Windows 10 upgrade? You will need additional storage to complete the Windows 10 upgrade. MSI recommends user to insert a 32GB up USB flash drive or USB HDD.... [Game Master]DOTA2 Graphics Tweak Guide Please refers to the attachment file to make DOTA2 look beautiful and play well.... [Windows 10] Why there is an error message shows "Something went wrong" when I press the Fn+F6 in the Camera App? The Camera App can only be running when the webcam is enabled. Please close the Camera App and make sure that your webcam is enabled by pressing Fn+F6, and restart the Camera App once again.... [i-Key] i-Key User Manual and Frequently asked questions. Please refer to the attach PDF file for i-Key user manual and related frequently asked questions.... What should I do if right-click jump list in the taskbar has illegible icons in Windows8/8.1? Go to Control Panel->Programs->Programs and Features->Installed Updates, Find the Update(KB3072318),uninstall this update, reboot the laptop and problem solved.... [Windows 10] What does the error code mean during upgrading to Windows 10 or Windows 10 installation? Please refer to the Microsoft Website for what the error code means and how to fix it. http://windows.microsoft.com/zh-tw/windows-10/upgrade-install-errors-windows-10... How to solve the distorted sound when using the pronounciating function of Google Translation with IE11? Please renew Nahimic to v1.2.2 and audio driver to v6.0.1.7534....

Старые Вопросы-Ответы

ru.msi.com

MSI Россия

Ключевые слова

КатегорияAll Somethings Ноутбуки Mobile Workstation Планшеты Моноблоки AIO PC Материнские платы Графические карты Десктопы Мультимедиа Баребоны Мониторы VR Backpack PC Vortex Series Vortex

ТипAll

Tags:

-- Select -- AudioSpeakerMicrophoneHeadphoneS/PDIFStorageHDDSSDOptical Disc DriveCameraPowerBatteryAC AdapterGameFPSPing SpikeVisual ArtifectVideo/DisplayIntel GraphicsNVIDIA GraphicsAMD GraphicsSwitchable GraphicsExternal MonitorMonitorConnectivityEthernet LANWireless LANBluetoothGPS3GSystem InstabilityI/O PortHDMImDPVGA (D-Sub)USB 2.0USB 3.0USB 3.1USB Type CSuper PortCard ReaderKeyboardTouchpadUSB OTGTouch PanelOperating SystemWindows 10Windows 10 UpgradeWindows 8.1Windows 8Windows 7Windows UpdateMechanicalGuideHow ToNotebook Accessoryi-KeyGaming MouseOverheatFanHardwareG SensorCPUChipsetMemorySoftwarePre-Installed APBattery CalibrationBoot ConfigureBurnRecoveryDragon Gaming CenterHelp DeskKasperskyKLM (Keyboard LED Manager)MSI Remind ManagerMSI Social Media CollectionA-Volume NahimicNortonOne Touch InstallSound Blaster Cinema (SBC/SBC2)SCMS-BarShortcut ManagerSilent OptionSizing OptionsShiftSteelSeries Engine 2 (SSE 2)SteelSeries Engine 3 (SSE 3)Super ChargerTrue ColorXSplit GamecasterPre-Installed SystemSystem RecoveryFirmwareBIOSEC FirmwareVBIOS

[Mouse] DS101 Frequently asked questions Please refer to the PDF file for troubleshooting.... [Windows 10] How to uninstall applications if I can't see them in the Programs and Features List of Control Panel? Pleaser follow the steps below to uninstall applications: 1. Click on the Windows icon in the left low corner of desktop. 2. Select "All apps" 3. Find the application you want to remove. 4. Righ... [Windows 10] Why can't I find my pre-installed Antivirus software after upgrading to Windows 10? In order to avoid any compatibility issues, Antivirus software would be uninstalled automatically, if the Antivirus software doesn't support Windows 10 even if you choose “Keep personal files, apps an... [Windows 10] Why is my notebook not included in MSI Windows 10 upgradable list but receives the notification "Get Windows 10 App"? Windows 10 Upgrade Offer is valid for qualified and genuine Windows 7 and Windows 8.1 notebooks, but the upgradeability of a notebook includes driver and firmware support, application compatibility, a... [Windows 10] Nahimic's sound effect cannot work with some Windows apps, such as Music and Movie app. Nahimic doesn’t support Windows apps, such as Music and Movie app. If you launch an audio file from a Windows app, Nahimic audio and microphone effects won’t work. If you like to enjoy audio experi... [Windows 10] Upgrade Information & Troubleshooting Guide Please refer to the attachement file for Windows 10 Upgrade Information and Troubleshooting Guide.... [Windows 10] MSI True Color shows my Operating System is WIN8_64, but I'm actually running Windows 10. What should I do? Please update the MSI True Color 1.4.546 or later version to solve this problem. Download MSI True Color 1.4.546: http://download.msi.com/uti_exe/nb/Install TrueColor20150728_1.4.546.zip... [Windows 10] How to use MSI BurnRecovey on Windows 10 preloaded system? (For Windows 10 pre-installed system only) Please refer to the attached SOP/Manual.... [Windows 10] Why can't Windows 10 be activated successfully? Please refer to the attached PDF file.... [Windows 10] How to use F3 Recovery on MSI Windows 10 preloaded system? (For Windows 10 pre-installed system only) Please refer to the attached SOP/Manual....

Старые Вопросы-Ответы

ru.msi.com

MSI Россия

Ключевые слова

КатегорияAll Somethings Ноутбуки Mobile Workstation Планшеты Моноблоки AIO PC Материнские платы Графические карты Десктопы Мультимедиа Баребоны Мониторы VR Backpack PC Vortex Series Vortex

ТипAll

Tags:

-- Select -- AudioSpeakerMicrophoneHeadphoneS/PDIFStorageHDDSSDOptical Disc DriveCameraPowerBatteryAC AdapterGameFPSPing SpikeVisual ArtifectVideo/DisplayIntel GraphicsNVIDIA GraphicsAMD GraphicsSwitchable GraphicsExternal MonitorMonitorConnectivityEthernet LANWireless LANBluetoothGPS3GSystem InstabilityI/O PortHDMImDPVGA (D-Sub)USB 2.0USB 3.0USB 3.1USB Type CSuper PortCard ReaderKeyboardTouchpadUSB OTGTouch PanelOperating SystemWindows 10Windows 10 UpgradeWindows 8.1Windows 8Windows 7Windows UpdateMechanicalGuideHow ToNotebook Accessoryi-KeyGaming MouseOverheatFanHardwareG SensorCPUChipsetMemorySoftwarePre-Installed APBattery CalibrationBoot ConfigureBurnRecoveryDragon Gaming CenterHelp DeskKasperskyKLM (Keyboard LED Manager)MSI Remind ManagerMSI Social Media CollectionA-Volume NahimicNortonOne Touch InstallSound Blaster Cinema (SBC/SBC2)SCMS-BarShortcut ManagerSilent OptionSizing OptionsShiftSteelSeries Engine 2 (SSE 2)SteelSeries Engine 3 (SSE 3)Super ChargerTrue ColorXSplit GamecasterPre-Installed SystemSystem RecoveryFirmwareBIOSEC FirmwareVBIOS

FAQ List

Notebook - [Примечание к выпуску] Nahimic Данный документ применим ко всем ноутбукам MSI, а также Vortex, которые поддерживают Nahimic. Чтобы узнать поддерживает ли ваш продукт Nahimic, пожалуйста, посетите веб-сайт MSI и обратитесь к табли... Notebook - Проблема со звуком. Хрип динамиков. Данная проблема возникает, в большинстве случаев, после некоторых обновлений операционной системы Windows 10. Решается переустановкой ПО отвечающего за звук - это аудиодрайвер Realtek High Definitio...

How to solve the distorted sound when using the pronounciating function of Google Translation with IE11? Please renew Nahimic to v1.2.2 and audio driver to v6.0.1.7534.... [Windows 10] Nahimic's sound effect cannot work with some Windows apps, such as Music and Movie app. Nahimic doesn’t support Windows apps, such as Music and Movie app. If you launch an audio file from a Windows app, Nahimic audio and microphone effects won’t work. If you like to enjoy audio experi... When I launch some games or video players, the program crashes or shows video without displaying image. How to resolve it? The issue can be resolved if system updates Nahimic to version 1.2.2 or newer release. Please also note that you should update Realtek audio driver from MSI official website.... When I launch some games or web browsers, the sounds of music/video is weak. How to resolve it? The issue can be resolved if system updates Nahimic to version 1.2.2 or newer release. Please also note that you should update Realtek audio driver from MSI official website.... [Windows 10] Why can’t I adjust Nahimic settings after upgrading to Windows 10? Please refer to the following steps to solve this issue. 1. Uninstall the original version of Nahimic and audio driver. 2. Find the latest version of Nahimic and audio driver which are compatibl... The audio device of my notebook is using Realtek chip. However, the icon of Realtek can’t be found in Windows tray. MSI uses Nahimic software instead of Realtek control panel. All audio settings could also be adjusted by Nahimic software.... Why does Sound Blaster Cinema stop working after I updated Realtek audio driver? MSI recommends using Nahimic for latest Realtek audio driver. Please remove Sound Blaster Cinema and reboot the system. Then, you can install latest Nahimic from Utility of MSI official website. Nahim... Why does Sound Blaster Cinema stop working after I updated BIOS? MSI recommends using Nahimic for latest BIOS. Please remove Sound Blaster Cinema and reboot the system. Then, you can install latest Nahimic from Utility of MSI official website. Nahimic will provide ... System didn’t pop out the selection menu of Nahimic (See attached picture) when external audio device is plugged in to a notebook. User’s notebook should update to the latest BIOS, audio driver and Nahimic from MSI official website. Please note that some of Nahimic features might not work with incorrect version of software.... How to adjust settings in Nahimic to to reduce Microphone noise? 1. Turn on Nahimic control panel, select “Microphone” item. 2. Set the MIC volume to largest. 3. Disable “Listen to your MIC”....

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